Frequently Asked Questions
Everything you need to know about Serene Herbs fashion and service.
What materials are used in Serene Herbs clothing?
We prioritize sustainability and comfort by using premium organic cotton, hemp blends, and eco-friendly dyes to ensure our garments are as gentle on the earth as they are on your skin.
How long will it take to receive my order?
Standard shipping typically takes 5-7 business days within the continental US. Express shipping options are available at checkout if you need your items sooner.
What is your return and exchange policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Simply visit our returns portal to start a request for a refund or size exchange.
How do I care for my Serene Herbs garments?
To maintain the longevity of our natural fibers, we recommend machine washing on a cold, gentle cycle and hanging to dry. Avoid bleach and high-heat drying.
Do you ship internationally?
Yes, we ship to over 50 countries worldwide. International shipping rates and delivery times vary by location and are calculated at the final stage of checkout.
How can I track my package?
Once your order ships, you will receive a confirmation email containing a tracking number and a link to monitor your delivery progress in real-time.